Questions, answered

Your questions.Clear answers.

Everything candidates and employers ask us: costs, registration, Amara (Midora’s AI guide) and how we look after your data.

62 questions in 7 topics

About Midora

Who we are, where we recruit and what we can and cannot promise.

  • Midora Life is an international healthcare recruitment consultancy. We connect doctors, dentists, nurses, physiotherapists and radiographers with healthcare employers, and support both sides from the first conversation to arrival.

  • Midora is a brand of Daamu Labs FZE, a Free Zone Establishment registered in Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates (licence and registration numbers are shown at the foot of every page). Our headquarters is at Princess Tower, Dubai. Our team also has addresses in the United Kingdom and Australia, listed on the Contact page.

  • Five destinations: the United Kingdom, the United Arab Emirates, Germany, Australia and New Zealand. Each has its own regulators, registration routes and employer expectations.

  • Our core professions are doctors, dentists, nurses, physiotherapists and radiographers. We also welcome enquiries from optometrists, pharmacists, healthcare assistants and other allied health professionals; contact our team to discuss the support available.

  • Yes. We support applicants irrespective of nationality, race or caste. Each opportunity depends on the employer’s requirements, professional registration, immigration rules and your qualifications.

  • No. Employers make hiring decisions, regulators decide professional registration and immigration authorities decide visa applications. We help you prepare and coordinate each step, but we never guarantee an outcome.

  • Amara, Midora’s AI guide, answers questions 24/7 on the website. Our team typically responds to applications and enquiries within 24–48 hours. You can also email contact@midora.life or message us on WhatsApp from the button on any page.

  • English, Arabic, German, Hindi, te reo Māori and Russian. Choose a language from the language switcher. Amara can also answer in these languages. Official regulator requirements should always be checked on the regulator’s own website.

For candidates

Applying, costs, your portal and what happens next.

  • No. Midora charges candidates no recruitment fees, and your first conversation with our team is free. Separate costs may apply for professional registration, exams, language tests and visas; these are charged by the organisations concerned, not by Midora.

  • Complete the short application with your profession, preferred destination and experience. You can import a PDF, DOCX or TXT CV or write a career summary. You can apply generally or for a specific published vacancy. A recruiter reviews every application and guides you step by step.

  • CV Review gives your CV an evidence score out of 100 across five dimensions, with strengths, gaps, next steps and official starting points for your destination. The score describes the document, not your ability or eligibility, and it does not create an application.

  • Our team typically responds within 24–48 hours. A recruiter discusses your experience and goals, explains the registration route for your profession and destination, and introduces suitable opportunities. Employers then make their own interview and selection decisions.

  • Sign in with a secure email link, or with Google, Microsoft or LinkedIn where offered. You can follow your applications, work through your preparation checklist, download your progress, manage saved jobs and alerts, change your future-roles preference, and download or delete your information.

  • It shows the evidence usually needed for your route, such as qualifications, experience and references, language evidence and exams. Items you mark as ready show as "Ready (you said)"; items a recruiter has seen evidence for show as "Checked by Midora". The checklist does not verify a degree, grant a licence or decide whether you will be hired.

  • An optional choice to be considered for future roles for 12 months. It needs your separate consent, and you can withdraw it at any time in the candidate portal without affecting an active application.

  • Personal costs such as travel, food and accommodation are normally paid by the candidate unless the employer expressly agrees otherwise. The support available, and who pays each cost, should be agreed in writing before you travel.

Registration, language and visas

Regulators, tests, documents and the steps that belong to official authorities.

  • The regulator in your destination. In the UK that is the GMC, GDC, NMC or HCPC. In the UAE it is the DHA, DoH or MOHAP, depending on the emirate and facility. In Germany it is the competent state authority (Approbation or professional recognition). In Australia it is Ahpra with the national boards, and in New Zealand the relevant council or board for your profession.

  • Our licensing guides cover all five professions in all five destinations, with preparation milestones for qualifications and documents, experience and references, language evidence, and exams and assessment, plus links to the official regulator. They are general guidance: always confirm the current route with the regulator.

  • Language requirements depend on your profession, destination and registration route. Language evidence might include IELTS, OET or an accepted alternative or exemption. Check the evidence the regulator and employer accept before you book a test.

  • Yes. We point you towards study materials and preparation strategies for licensing assessments and employer interviews, with practical support as you prepare.

  • Usually your qualifications, registration details, evidence of experience, references and language evidence; your checklist shows what applies to your route. Please do not send identity documents, patient information or health records through the first application form or chat. Your recruiter will tell you what is needed and how to share it securely.

  • Only with your permission. When you apply you can agree that Midora may check your registration and qualifications with the official register or issuing institution. Without that permission, your recruiter asks you first before contacting your university or a verification provider.

  • There is no fixed timeline. It depends on your profession, destination, documents, language evidence, regulator processing, the employer and immigration steps. Your recruiter will explain the stages for your route; we do not promise processing times.

  • We help you understand the paperwork, sequence and questions to discuss for your destination. Immigration requirements and the final decision belong to the relevant authorities, and a visa is never guaranteed.

  • Ask our team about travel, accommodation and settling into a new healthcare system. We coordinate relocation and post-placement follow-up with you and your employer. The support available and who pays each cost should be agreed before you travel.

For employers

How hiring works, fees, compliance, your workspace and payments.

  • Hospitals, private healthcare groups, clinics and other healthcare organisations recruiting doctors and consultants, dentists, nurses, physiotherapists, radiographers and allied health professionals in our five destinations.

  • You define the role, grade, rota, salary, location and licensing requirements. We source and screen candidates and coordinate credentials and references. Your team reviews the shortlist and makes its own interview and selection decisions. We then coordinate registration, employment documentation and the visa pathway, followed by arrival and post-placement check-ins. We typically respond to enquiries within 24–48 hours.

  • You pay only on placement: you pay nothing unless a candidate is placed, with replacement terms set out in our agreement. All employer services and commercial terms are agreed in writing.

  • Your organisation does. Midora presents candidates against your brief and coordinates the process, but every interview, offer and selection decision belongs to the employer. AI never makes hiring decisions at Midora.

  • We discuss experience, qualifications and role requirements before presenting a shortlist, and coordinate credentials, references, registration, documentation and visa requirements with the candidate and your team. With the candidate’s permission we may check registration and qualifications with the official register or issuing institution. Registration itself is always decided by the regulator.

  • Sign in with your work email, then send a short access request with your organisation. A member of the Midora team approves each employer workspace before any records are shown; we usually reply within 1–2 working days.

  • Submit job requirements, follow the candidates your recruiter shares, schedule interviews with a calendar file or Zoom meeting, view invoices and pay them, record hiring expenses, see spending reports and talk to Amara about your account.

  • Only candidates Midora has shared with your organisation. We ask each candidate for permission before sharing their CV with a prospective employer.

  • Invoices from Midora Life keep their agreed currency. Depending on the invoice, you can pay by bank transfer, PayPal or Lean when that provider is enabled. After a bank transfer, report your transfer reference for review; the invoice is marked paid once Midora confirms the payment. Bank credentials are entered only with your bank or the payment provider, never in Midora’s forms.

  • If we have sent you a booking link, choose any free 30-minute slot on weekdays between 10:00 and 17:00 Dubai time. Times are shown in your own time zone and you can add the call to your calendar. Otherwise, send us a note through the Contact page or email contact@midora.life.

Amara, Midora’s AI guide

What Amara is, how to talk to her, what she can see and how to reach a person.

  • Amara is Midora Life’s AI guide. She is an AI, not a human, and says so if asked. She answers questions about destinations, roles, licensing steps and working with Midora, using Midora’s published information.

  • Everyone can use text chat or a voice conversation on the website, day or night. Video calls with Amara are only for signed-in, approved employers, started from "Talk to Amara" in the employer workspace; Midora staff may also use them for testing.

  • Video calls are available only to signed-in employers whose workspace has been approved. Candidates and visitors can use text chat or voice instead. If you are an employer, sign in and request access to the employer workspace.

  • A read-only summary of your own organisation’s account: posting titles; counts of candidates shared, shortlisted, interviewed, offered and hired; invoices with amounts, dates and payment status; spending totals; and upcoming meeting times. Some due dates may be estimates, and your recruiter confirms the agreed terms. She never sees another employer’s account.

  • Amara never receives candidate personal data such as names, contact details or CVs. She cannot change, pay, cancel, schedule or submit anything. She does not make hiring decisions and never promises jobs, registration, visas or outcomes. Her guidance is general: confirm requirements with your recruiter and the official regulator.

  • Voice conversations run with recording disabled and ElevenLabs Zero Retention Mode for conversation content, and our website does not save voice recordings or transcripts. Captions stay only in the open panel. In text chat, email addresses and phone numbers are removed before your question is sent to our AI provider. Providers may keep operational and billing metadata under their own policies.

  • Text chat uses OpenAI. Voice uses ElevenLabs and its configured Google Gemini model. Employer video calls add Spatius, which animates the avatar from Amara’s synthesized speech; your camera is not used, and Spatius does not receive your microphone audio. These providers may process data outside your country.

  • Please keep CVs, patient or medical information, identity documents, passwords and bank details out of conversations with Amara. Use the secure application or CV Review for your CV.

  • Yes. Voice conversations are limited to a few minutes each and there is a daily limit per browser, which keeps the service available for everyone. Text chat remains available, and you can end or close a call at any time.

  • Amara will suggest contacting a recruiter whenever she cannot answer. You can email contact@midora.life, message us on WhatsApp from the button on any page, or send a note through the Contact page.

Your data and privacy

What we collect, where it is stored, who sees it and how you stay in control.

  • When you apply, we collect your contact details, profession, preferred destination, career experience and any career summary or CV text you choose to provide. We use these to respond, assess relevant opportunities and support your recruitment journey. Please do not submit patient data, health records or identity documents through the first form or chat.

  • Our candidate database and sign-in service use Supabase in Frankfurt, Germany, and our application API runs on Hostinger in Germany. The website is served by Vercel, and sign-in emails are sent by Resend through its Ireland region. Our website delivery network and AI providers may process information outside the European Union.

  • Access is limited to authorised recruiters and contracted service providers, protected by role-based access and audit controls. Public vacancies are created and maintained by authorised Midora recruiters.

  • Not without your permission. We ask before sharing your CV with a prospective employer. Application CVs are read in your browser, and the extracted text, rather than the original file, is what authorised recruiters see.

  • No. Your file is read in your browser and, after you consent, only the extracted text is sent for a temporary review. The file and the review are not saved to our candidate database. The optional AI explanation uses scoring signals, without your contact details or raw CV text.

  • AI tools may help organise career information, draft responses and suggest matches. Recruiters review recommendations, and we do not use AI to make final hiring decisions or automatically reject applicants. You can choose manual review when you apply, and you can ask for human review at any time.

  • Closed applications are scheduled for deletion after six months, unless you separately consented to the talent pool, which expires after 12 months. Saved jobs and notification preferences expire after 180 days, and notification history is kept for up to 90 days. Encrypted daily backups are kept for about 14 days.

  • In the candidate portal, choose "Download my information" for a copy, or "Delete my recruitment data" to erase your recruitment records permanently. Deleted data can remain in restricted encrypted backups until they expire. You can also email contact@midora.life.

  • Depending on the law that applies to you, you can ask to access, correct, erase, restrict or receive a copy of your information, object to processing, withdraw optional consent and request human review. Email contact@midora.life. You may also complain to your data protection authority.

  • We use HTTPS, role-based access and audit controls, and access to applicant information is restricted. Application backups are encrypted. Bank credentials are never entered in Midora’s forms.

  • The public site does not require advertising trackers. Signed-in portals use necessary session storage. Any future non-essential analytics will require the appropriate consent controls.

  • When enabled, optional job alerts and interview reminders are sent by email through Resend or by WhatsApp through Twilio approved templates. You can turn either channel off in your candidate portal. Alert preferences never authorise sharing your details with an employer.

Trust and safety

Recognising genuine Midora contact, avoiding scams and raising concerns.

  • No. Midora charges candidates no recruitment fees. If anyone asks you to pay Midora, or someone claiming to represent Midora, to secure a job, interview or placement, do not pay and contact us first at contact@midora.life. Registration, exam, language test and visa fees are paid to the official organisations concerned.

  • Our official channels are this website (midora.life), the email address contact@midora.life, the WhatsApp button on our website and your candidate or employer portal. Midora never asks for your bank login or passwords. If you are unsure about a message, contact us through the website before you reply.

  • Candidate sourcing requires recorded opt-in, and paid candidate databases and automated calling are currently inactive. We ask permission before sharing a CV, recruiters review every AI suggestion, and employer services and commercial terms are agreed in writing.

  • Turn off email or WhatsApp alerts in your candidate portal, withdraw talent-pool consent, or email contact@midora.life to ask us not to contact you. We keep a limited keyed record only to honour do-not-contact requests; it is never used for marketing.

  • Email contact@midora.life with the details and we will look into it. You can also use this address to report an unwanted message. For privacy concerns, you may also complain to your relevant data protection authority.

Still have a question?

Amara answers day or night, and our team typically replies within 24–48 hours.